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A Note About Waiting

Clients dropping off a child, or any other PRCC client, are kindly asked to wait in your car. You may sit outside, behind our office parking lot. We have two picnic tables and there is shade. You may also wait in the hallway near the bathrooms, if necessary. Due to the issues of privacy, we no longer can allow clients or guests to wait in our interior waiting area. 


We apologize for any inconvenience, and thank you for your understanding.

Starting Therapy

There are two ways you can start your PonoRoots work.


1) Call or email us to conduct your initial intake session (usually conducted over the phone); or


2) Book a full 53+ minute treatment session (can be conducted face to face or using our on-line client booking portal for a telehealth appointment,

Adults may book their first session without the intake if preferred.  In this case, your first session will be used for intake. 

If you are seeking support for a child, we

require an intake session (phone, telehealth

or face to face) to ensure we are setting up you and 

your child for the most appropriate PRCC therapist.

To book a standard 53+ minute treatment session please follow this link. The link will invite you to join as a client through our secure client on-line portal.

If you are concerned about waiting you may 

call us at 808 589 2367. If you prefer to fast track

and come see us more quickly, we offer the option to complete paperwork and log in with a team member on site, or via a Telehealth appointment. 

If your matter is urgent or if you are in danger,

please call 911 or go to the nearest emergency room.


If you or someone you know is threatening suicide, please call the National Suicide Prevention Lifeline at 800 273-8255

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Caring for all of you

At Pono Roots, we offer rooms designed to embrace the individual client or support small group work (such as families or couples). 

We have a keiki room to suit our younger clients, small groups, or those who just want to sit in a pile of pillows.

Our fiber arts room features Japanese looms and the opportunity weave some baskets and personal narratives all at the same time.

Ou Counselng Center
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